Page last updated on 25th March 2020 at 08:45

For the latest Government advice on Coronavirus visit gov.uk/coronavirus

STATEMENT FROM PM TRAINING

The safety and wellbeing of learners, apprentices, employers and colleagues is our top priority at PM Training.

With this in mind, and in line with Government guidance, our education centres closed until further notice on Friday 20th March in order to limit the spread of the coronavirus (COVID-19) in our communities.

To protect our learners and colleagues and in line with the latest government advice, we’ve temporarily stopped delivering on-site services and our artworks operation. We’re sorry for the disruption but we’ve taken this action to keep our learners, colleagues and customers safe from the spread of coronavirus.

We’re putting processes in place to ensure learners and apprentices will be able to continue their education wherever possible. This will include sending learning materials and resources on a weekly basis and having remote access to assessors and tutors. Learners on our study programmes will be paid as normal by PM Training.

During this time, mental health resources and support will be available to all learners. 

Information for learners 

Your learning will carry on through regular phone or email contact with your case worker, and you’ll still be paid as normal by PM Training. 

You’ll receive learning materials and resources on a weekly basis electronically where possible, or via post. This includes support with Maths and English via the Education department and any course-specific resources sent by your case worker or a member of the Learner Services team. 

During this time, mental health resources and support will be available to all learners. 

Information for apprentices 

Your apprenticeship work will be emailed through Quals Direct and e-portfolio and your sessions will take place either via telephone or web calls. 

Your assessors/tutors will call you and your employer to find out if they can attend your place of work. If this isn’t possible, they will deliver your apprenticeship training via alternative means, including web calls and email. 

You will be able to get in touch with your assessors/tutors through phone or email if you have any questions. 

Notifying PM Training of any change in circumstances

Employers and learners need to notify PM Training if any circumstances change, for example:

  1. Any changes to working arrangements as above
  2. The date from which any learner is self isolating
  3. The date from which any learner is off sick
  4. If unable to continue with their apprenticeship for any other reason

In the first instance, employers and learners should contact their dedicated Assessor/Tutor directly.  If, however they are unable to do so, please contact either:

Nina Walker (nwalker@pmtraining@org.uk)

Anne Jones (anne2@pmtraining.org.uk)

Jenny Scrivens (jscrivens2@pmtraining.org.uk)

You will need to notify us if  an apprentice is absent from their apprenticeship or if there is a change in their employment, this is the case so that we can support our partner employers and apprentices fully.

Further updates 

Updates on PM Training services, including the status of our re-opening, will be shared on our website and social media channels – Facebook, Twitter, Linkedin and Instagram.  

For more information, please use the links below.

Advice on the Coronavirus for Learners

 

What are the symptoms and what should I do?

Contact Learner Services or your tutor/assessor if you or a member of your household has a high temperature and/or a new continuous cough. However mild, you should follow this advice:

  • If you live alone – self-isolate for 7 days.
  • If you live with others – self-isolate for 14 days.

This action will help protect others in the community whilst you are infectious.

Will I still receive my allowance if I have to self-isolate?

In the short term we will continue to pay the allowance.

The NHS has issued up-to-date medical advice on its website. For the latest information and guidance, visit: https://www.nhs.uk/conditions/coronavirus-covid-19/

Advice on the Coronavirus for Apprentices

The latest Government guidance for employees can be found below

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees

Get an isolation note

If you have been told to stay at home because of coronavirus and you need a note for your employer – https://111.nhs.uk/isolation-note/

Are apprentices entitled to statutory sick pay (SSP)?

Subject to meeting the eligibility criteria for SSP – apprentices are entitled to statutory sick pay in the same way as any other employees.

Emergency legislation is being brought forward for employees who are self-isolating because of coronavirus (COVID-19). They will be able to get SSP from the first day they are off work. This will begin from 13 March.

Details regarding the eligibility and payment of SSP can be found at https://www.gov.uk/employers-sick-pay

Can an apprentice be made redundant if there is no work?

Apprentices have the same employment rights as other employees.

Redundancy is when you dismiss an employee because you no longer need anyone to do their job. This might be because the business is:

  • changing what it does
  • doing things in a different way, for example using new machinery
  • changing location or closing down

For a redundancy to be genuine, you must demonstrate that the employee’s job will no longer exist.

Employers cannot select apprentices for redundancy just because they are an apprentice. Employers are responsible for ensuring a fair selection process in a redundancy situation.

Further advice is available from the following websites;

https://www.gov.uk/staff-redundant

https://www.gov.uk/take-on-an-apprentice/pay-and-conditions-for-apprentices

https://www.acas.org.uk/your-rights-during-redundancy

https://www.acas.org.uk/manage-staff-redundancies

Please notify PM Training if you are an apprentice who has been made redundant or an employer who is considering making an apprentice who receives training through PM Training redundant.

Advice on the Coronavirus for Employers

The government guidance is being updated regularly in line with the changing situation –up to date guidance for employees, employers and businesses can be found at https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19

Specific employment related advice is also available from ACAS https://www.acas.org.uk/coronavirus

Specific advice for Construction sectors can be found at https://www.citb.co.uk/urgent-messages/

Support for businesses through the Coronavirus Job Retention Scheme –

The government will be introducing the ‘Coronavirus Job Retention Scheme’. This means employers can access financial support to continue paying the wages of employees who are temporarily sent home because there’s no work. These staff are called ‘furloughed’ workers.

Under the Coronavirus Job Retention Scheme, all UK employers will be able to access support to continue paying part of their employees’ salary for those employees that would otherwise have been laid off during this crisis.

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses#support-for-businesses-through-the-coronavirus-job-retention-scheme

https://www.acas.org.uk/coronavirus/if-the-employer-needs-to-close-the-workplace

Are apprentices entitled to statutory sick pay (SSP)?

Subject to meeting the eligibility criteria for SSP – apprentices are entitled to statutory sick pay in the same way as any other employees.

Emergency legislation is being brought forward for employees who are self-isolating because of coronavirus (COVID-19). They will be able to get SSP from the first day they are off work. This will begin from 13 March.

Details regarding the eligibility and payment of SSP can be found at https://www.gov.uk/employers-sick-pay

Can an apprentice be made redundant if there is no work?

Apprentices have the same employment rights as other employees.

Redundancy is when you dismiss an employee because you no longer need anyone to do their job. This might be because the business is:

  • changing what it does
  • doing things in a different way, for example using new machinery
  • changing location or closing down

For a redundancy to be genuine, you must demonstrate that the employee’s job will no longer exist.

Employers cannot select apprentices for redundancy just because they are an apprentice. Employers are responsible for ensuring a fair selection process in a redundancy situation.

Further advice is available from the following websites;

https://www.gov.uk/staff-redundant

https://www.gov.uk/take-on-an-apprentice/pay-and-conditions-for-apprentices

https://www.acas.org.uk/your-rights-during-redundancy

https://www.acas.org.uk/manage-staff-redundancies

Please notify PM Training if you are an apprentice who has been made redundant or an employer who is considering making an apprentice who receives training through PM Training redundant.

Is it possible to temporarily ‘lay off’?

This will depend on the individual contractual arrangements in place.

Businesses will sometimes temporarily ‘lay off’ to deal with a short term decrease in work. This is where employees are sent home for a period of time without normal pay. Without the employee’s agreement, lay-offs are only permitted if there is a specific lay-off clause in the employee’s contract. Employees may agree to a period of lay off as an alternative to the employer making redundancies.

Further details can be found at https://www.gov.uk/lay-offs-short-timeworking

Please notify PM Training if you are an apprentice who has been temporarily laid off or an employer who is considering temporarily laying off an apprentice who receives training through PM Training.

What support is available for businesses during this time?

The Chancellor has set out a package of temporary measures to support businesses through this period of disruption. Full details can be found at https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses

 Please note that this is provided for general information only please check the www.gov.uk website for the latest guidance.

 For advice relating to specific cases contact ACAS, the Citizens Advice Bureau or your solicitor.

ACAS Helpline 0300 123 1100 https://www.acas.org.uk/contact  0300 123 1100

Citizens Advice Bureau (CAB) Adviceline: 03444 111 444 https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/contact-us/

Advice to our suppliers on Coronavirus

 

The safety and wellbeing of our colleagues and customers is our priority.

Whilst the outbreak of coronavirus (COVID-19) continues, we’ll regularly update our advice to you, as one of our suppliers, based on Government and Public Health England advice.

Please don’t be offended by our advice below; we are making these changes as we believe this will help protect them and yourselves from any potential spread of coronavirus.

Travel
We have advised colleagues that any travel to external companies be postponed unless business critical.

Meetings
We have recommended to colleagues that they work from home where possible and meetings with external contacts be held as virtual meetings or be postponed unless business critical.

Greeting people
In the event of an essential meeting we have advised our colleagues not to shake hands with people they are meeting.

Events
All of our events and gatherings of any size have been cancelled or postponed for the next 12 weeks.

Our guidance
We are following Government and Public Health England advice, and the latest information can be found here:

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

https://www.nhs.uk/conditions/coronavirus-covid-19/

Advice to our contractors on Coronavirus 

 

The safety and wellbeing of our colleagues and customers is our priority.

Whilst the outbreak of coronavirus (COVID-19) continues, we’ll regularly update our advice to you, as one of our contractors, based on Government and Public Health England advice.

Our customers
It is important that we don’t alarm our customers and that we manage communications and processes by following Government advice on how to stay safe by taking steps to prevent the risk of spreading.  You must contact us if you are considering different methodology to your normal practices so that we can discuss this prior to any implementation.

Appointment setting
The contact for your appointment will have been asked these two questions before the appointment was confirmed:

  • Are you or anyone in your household self-isolating?
  • Have you or anyone in your household been infected with the coronavirus?

We will only be visiting customers who answer yes to these questions if there is an emergency, i.e. an emergency repair and we have taken advice from Public Health England before a colleague or contractor visits the property.  If the situation turns out not to be an emergency the job will be rescheduled, and no one will be required to carry out the work.

At the appointment
You should reconfirm with the customer that their answers are ‘no’ to the following two questions, before entering the property.

  • Are you or anyone in your household self-isolating?
  • Have you or anyone in your household been infected with the coronavirus?

Should the customer answer yes to one of the questions, if it is a not an emergency appointment you should let the customer know that because the appointment is not an emergency, that it will be postponed until a future time when the risk of spreading coronavirus has gone. In this case you should encourage the customer to rearrange the appointment once they are well enough.

Emergency appointments where the customer has been advised to self-isolate or there is a confirmed case of coronavirus

There are some appointments that must take place even if someone in the property has been advised to self-isolate or has been infected with the coronavirus. However, you will be advised of this beforehand.  You will usually have been told the work is classed as an emergency before you attend and the customer will have been advised on what to do to protect you.

In this instance you should:

  • Enter the property and request that the person who has been advised to self-isolate or is infected with coronavirus stays in a separate room to the one where the appointment is taking place, keeping 2 metres away from the person. Ideally the room that they are in will be well ventilated if possible and they should stay there until you have completed the work. Do not shake hands with the person.
  • Ensure you have all the appropriate PPE in place to carry out the appointment safely such as latex gloves and a face mask covering both the mouth and nose.
  • You can wear your normal PPE too.
  • Wash or sanitise your hands regularly.
  • Do not touch your eyes, nose and mouth.
  • Avoid touching surfaces within the property where possible. If you touch things with the gloves on then the gloves may have Coronavirus on them. So, you still need to follow the hygiene precautions.
  • Clean your work area after the job using disposable wipes and not a cloth/rag that you use repeatedly between washes.
  • Wipe down your tools and equipment with the wipes provided once the job is finished and you leave the property. Dispose of the wipes and all PPE into a bag and tie the bag. Remember if you are wearing a dust mask to take it off by removing from the back. The bag can then go into the bin as normal.
  • Not touch your nose, eyes and mouth until your hands are cleaned with soap and water or hand sanitiser gel / liquid.

Greeting people

We advise minimising contact with people, which means we recommend you don’t shake hands with people/customers you are meeting.  Please reassure customers not to be offended by this; we are recommending this as we believe this will help protect them and yourselves from any potential spread of coronavirus.

Our guidance
We are following Government and Public Health England advice, and the latest information can be found here:

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

https://www.nhs.uk/conditions/coronavirus-covid-19/