New
Position:
Sales Apprentice
Employment Type:
Apprenticeship
Salary:
From £600 per month
Location:
Newcastle Under Lyme, ST5 6AZ
Closing Date:
31st January, 2020

Do you want to start a successful career in sales? Have you got a great telephone manner and are willing to go the extra mile for customers and clients? This could be a great career for you!

Customer Care Advisors have a special role to look after customers and all their needs. The job is rewarding and you are expected to shine and represent your company to the best of your ability.

Job Role: 

Your job role will require working in a very fast paced department which supports all other branches within the midmarket division of Banner for Stoke/Loughborough/Swindon/Bradford. Banner have great opportunities available to the right candidate!

  • Liaising with customer on a day to day basis
  • Liaising with all other areas and departments within the business
  • Dealing with all service issues like collections, shortages and picking errors
  • Taking and making calls to customers.
  • Working to strict SLA’s.
  • Learn and develop as you go
  • Learn how all the functions of the company work together

About Your Employer: 

Banner supply general stationery, bespoke printed items, catering and janitorial items, through to technology and office furniture.

Skills Required: 

  • Understand how to deliver excellent customer service
  • Organisation Skills (be able to manage time effectively and prioritise workload accordingly)
  • Able to work as part of a team
  • Good communication skills
  • Ability to understand and carry out instructions
  • Ability to multi tasks
  • IT skills desirable but not essential

Personal Attributes: 

  • Attention to detail
  • Good communication skills
  • Awareness of equality and diversity
  • Flexible, enthusiastic, ‘can-do’ approach to everyday work Open to change and new ideas
  • Willingness and desire to take responsibility and use own initiative
  • Commitment to own personal professional development
  • Good at problem-solving.
  • Other; Good Work Ethic, Passion and the right attitude to work

Applying English & Maths To This Role: 

You will require English and Maths skills for customer enquiries and orders.

Qualifications Required:

GCSE Maths and English A*- C (9-4) or Functional skills as equivalent

Qualifications Gained:

Customer Service Standard Level 2

Future Prospects: 

With hard work and dedication, there may be opportunities for a career with Banner after your apprenticeship.




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