- Acting as a point of contact when dealing with customer enquiries signposting and escalating where appropriate.
- Assisting with the operation and maintenance of the payroll process for in excess of 1,200 employees, for example variable input received from stakeholders, input of new starters and leavers payroll information, data input of sickness returns, submission of files to system providers, etc.
- Assist with all monthly reporting, data manipulation and analysis using Excel to produce tables, charts, graphs and analysis and perform basic reconciliation.
- Support with the annual reward calendar of events including annual pay review, pay moderation, bonus payments and the myBenefits Annual selection window.
- On a monthly basis run reports from Business Objects (new starters, leavers, allowances) and upload data to myBenefits and Stars in Orbit portals (including tusker and holiday values).
- Forward plan workload, to ensure deadlines are achieved.
What is a Business Administrator?
Being part of Business Administration you are known for your effective organisation, telephone manner and often being trusted by a manager to take care of other administration duties. Quite often, Business Administration members of staff will be knowledgeable in Microsoft Office and be quite creative.
Business Administration can take you into a variety of jobs as you will cover a lot of various skills. You are an important member of the team and will learn how to manage your job to the best of your ability, make a good impression and this job role and you can carry these skills onto a managerial role.
About Your Employer:
Orbit owns and manages nearly 40,000 homes and is a not for profit organisation, which invests its profits into building homes and communities that people want to live in. As a people focused organisation.
- Excellent time management skills and the ability to prioritize work
- Understand how to deliver excellent customer service
- Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
- Able to work as part of a team
- Good written and verbal communication skills
- Ability to understand and carry out instructions
- Proactive approach to seeking and sharing knowledge
- Ability to work effectively as part of a team
- Awareness of equality and diversity
- Flexible, enthusiastic, ‘can-do’ approach to everyday work
- Open to change and new ideas
- Willingness and desire to take responsibility and use own initiative
- Commitment to own personal professional development
Applying Maths and English skills in the job:
You will need English skills to read and understand Health and Safety policies, working methods and codes of practice. You may also require Maths skills when dealing with staff pay and other business tasks.
GCSE Maths and English A*- C or Functional Skills
Business Administration Apprenticeship Level 2
Being in this type of sector means you have the opportunity to progress within a payroll type roll or even accounting. Often, these types of jobs are well paid and can open up a wide range of finance related job opportunities.