Accounts and Office Administrator Apprentice
Employment Type:
From £600 per month
Newcastle-under-Lyme, ST5 9QF
Closing Date:
31st July, 2020

If you are looking for a position that helps to progress your career in an office environment this could be perfect! With a chance of working on accounts, this is great customer service experience.

Job Role: 

Working hours: 8.30am – 5.00pm, Monday to Friday, with one-hour lunch break per day.

20 days holiday plus bank holidays.

Apprentice wage during the first 12 months is £4.15 per hour

  • Ensuring customer service support to clients and customers
  • Deliver excellent product and service knowledge
  • Excellent digital, telephone and face to face communication skills
  • Understand the need to deliver high-quality customer service
  • General administration tasks
  • Personal assistant duties
  • Reception duties  (answering and handling calls, taking messages, fault logging etc)
  • Day to day processing of records and accounts payable and accounts receivable
  • Responding to customer queries
  • Purchasing and chasing up deliveries
  • Create and analyse reports
  • Bank reconciliation
  • Processing of Direct Debits
  • Deliver service that complies with legislation for example GDPR

About Your Employer: 

Luminite IT Services are a friendly and down-to-earth IT organisation based in Newcastle-under-Lyme.

Skills Required:

  • Organised
  • Responsible
  • Able to work within a team
  • Great digital skills

Personal Attributes: 

  • Passion for the motor industry would be welcomed in this role.
  • Flexible and able to contribute to a team approach
  • Excellent interpersonal skills
  • Self-motivated with a can-do attitude
  • Confident

Qualifications Required:

Maths and English GCSE’s (9-4) A-C

Qualifications Gained:

Customer Service Standard Level 2

Applying English and Maths:

If you are dealing with accounts you may come across both Maths and English within this role. You may need to reply to emails professionally and calculate costings.

Future Prospects:

With hard work and depending on the employer’s circumstances a full-time role could be available, or the chance to continue another apprenticeship standard upon completion.