Position:
Apprentice Account Manager x 2
Employment Type:
Apprenticeship
Salary:
NMW for your age group
Location:
ST6 4BF
Closing Date:
30th June, 2018

Job Role

  • Proactively promote our range of Office Products and Services both to Existing Private and Public Customers.
  • Help Customers with information and questions about our range of services and provide a friendly reliable and informative service experience.
  • To achieve an agreed range of business objectives while observing our high customer service expectations.
  • To form part of a pro-active and positive team of telephone based advisors

 Skills Required

  • Understand how to deliver excellent customer service
  • Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
  • Able to work as part of a team
  • Good communication skills
  • Ability to understand and carry out instructions
  • Computer Literate
  • Some Telephone experience.
  • Good attention to detail
  • Ability to multitask

Personal Qualities

  • Proactive approach to seeking and sharing knowledge
  • Ability to work effectively as part of a team
  • Awareness of equality and diversity
  • Flexible, enthusiastic, ‘can-do’ approach to everyday work Open to change and new ideas
  • Willingness and desire to take responsibility and use own initiative
  • Commitment to own personal professional development
  • Passion and confidence
  • Have a common sense approach
  • Must be a team player
  • Open to learning new skills

Qualifications

– GCSE Maths and English A*- C or Functional Skills or equivalent;Preferred

Apprenticeship

Level 2 Customer Service

*Please note that all applicants will need to successfully complete a work trial before being signed up on to the apprenticeship programme


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Banner is the UK’s leader in Office Supplies and Service. Banner is the direct arm of the Evo Group. EVO Group is a £660m group, formed from the merger of Vasanta and office2officeplc (o2o). The largest multi-channel distributor of business supplies and services in the industry with unparalleled reach and experience in the UK, EVO Group provides sourcing, storage and fulfilment services to over 20,000 resellers, corporate organisations and direct customers through VOW, VOW RETAIL, Banner and Truline.