Administrative Assistant
Employment Type:
£140 per week
Closing Date:
28th February, 2018

Job Role

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.

The role is very much part of a team, working in a friendly open office environment. The work is varied and includes working via internet based client portals and other software based systems.

Responsibilities include (but are not limited to);

  • Telephone receptionist, answering and directing phone calls made to the main office number
  • Write and distribute email, correspondence memos, letters, and forms
  • Develop and maintain a filing system
  • Order office supplies
  • Maintain contact lists
  • Check and reconcile employee timesheet reports
  • Provide general support to visitors
  • Provide support to the Health & Safety Manager for company and client H&S matters, including staff training
  • Provide support to the Accounts and HR Manager
  • Provide administrative support to other parts of the business including the Commercial and Production departments, interfacing with suppliers and subcontractors
  • Contact customer sites to arrange and confirm time of attendance for our tradesmen

 Skills Required

  • Knowledge of office management systems and procedures
  • Working knowledge of office equipment, like printers
  • Knowledge of MS Office (MS Excel and MS Word, in particular)
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem solving skills
  • Understand how to deliver excellent customer service
  • Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
  • Able to work as part of a team
  • Good written and verbal communication skills
  • Ability to understand and carry out instructions

Personal Qualities

  • Proactive approach to seeking and sharing knowledge
  • Ability to work effectively as part of a team
  • Awareness of equality and diversity
  • Flexible, enthusiastic, ‘can-do’ approach to everyday work
  • Open to change and new ideas
  • Willingness and desire to take responsibility and use own initiative
  • Commitment to own personal professional development


– GCSE Maths and English A*- C or Functional Skills or equivalent;Preferred


Level 2 Business Admin

*Please note that all applicants will need to successfully complete a work trial before being signed up on to the apprenticeship programme

How To Apply

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R & S Tonks was established as a partnership in 1948 by Robert Simpson Tonks and Sydney Tonks, grandfather and father respectively of current Managing Director Robert Tonks. From humble beginnings, operating from a rented stable behind a hotel in nearby Newcastle under Lyme, the company has developed into an industry leader offering an unrivalled refurbishment and maintenance service to blue chip and independent businesses throughout the hospitality sector. In its early years, R & S Tonks worked mainly for a leading brewery, maintaining its local pubs. Premises were purchased in Stoke on Trent in 1950, its first vehicle in 1951 and its first member of staff employed in 1952, and as its reputation developed, the business extended its client base, offering a general joinery service to the domestic market and local property developers. Current MD Robert Tonks joined the family firm in 1983. A trained quantity surveyor with experience in property development, Robert was to transform the company. It relocated to its current site in Boothen, Stoke on Trent in 1986, and in the ensuing years the premises and vehicle fleet have been expanded, new state-of-the-art plant purchased, and an unrivalled team of experienced joiners and associated tradesmen formed. Many of the current workforce have more than 20 years’ service with the business, which remains very much a family concern with family values.